Mobylocate

Terms and Conditions

Last updated: October 2025

1. Introduction

We are Mobylocate (“Company,” “we,” “us,” or “our”). This website is owned and operated by MX3 TRADE LLC, a company incorporated in the State of Delaware, United States, and registered at: 254 Chapman Road, Ste 209, Newark, DE 19702, United States. We operate the website https://mobylocate.com (the “Site”), as well as any related services and products that link to these legal terms (collectively, the “Services”).

You may contact us at [email protected] .

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Legal Terms. If you do not agree, you must discontinue use immediately.

2. Acceptance of Terms

The Mobylocate website and geolocation service by SMS (the “Service”) is available to all users for personal use and subject to these Terms and Conditions, our Privacy Policy, and Cookies Policy. You agree not to use the Service for any unlawful or prohibited activity.

3. Description of the Service

Mobylocate allows users to request the real-time location of another person, provided that person gives explicit consent. The Service works by sending an SMS to the recipient, who must accept before their location is shared.

Geolocation is never continuous and is shared only once per consent. Access to the Service does not guarantee successful location retrieval if, for example, the device is switched off or the recipient does not accept.

4. External Links

Our Services may include links to third-party websites. We are not responsible for their content, accuracy, or policies. Accessing external resources is at your own risk.

5. Age Requirement

By using the Service, you confirm that you are of legal age and have the capacity to enter into a binding agreement.

6. Intellectual Property

All content on the Service is owned or licensed by Mobylocate. Any reproduction, distribution, or commercial use is strictly prohibited without prior written consent.

7. User Content

By submitting content to Mobylocate, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, modify, and display that content for legitimate business purposes.

8. Price and Taxes

Please note that the price of the Mobylocate subscription may be displayed in EUR (€) or in your local currency. The amount charged to your credit or debit card will reflect the exact price displayed on the Site at the time of purchase.

To subscribe to Mobylocate, you must first create an account and complete the payment information required during the order process. By subscribing, you authorize us to charge the applicable fees to your selected payment method.

Trial Period

Upon registration, you are entitled to a 48-hour trial period for a one-time fee of €1.29. This trial allows you to access and test the Service during this period.

If you do not cancel your subscription before the end of the trial period, your subscription will automatically convert to a standard monthly plan at the rate specified below, and your payment method will be charged accordingly.

Monthly Subscription

After the 48-hour trial period, your subscription will automatically renew on a monthly basis at a rate of €34.90 per month, unless you cancel your subscription at least 24 hours before the next billing date.

Subscription payments are processed automatically at the beginning of each new billing cycle. If your subscription is not canceled in accordance with these terms, you authorize us to charge your payment method for the upcoming subscription period.

Auto-Renewal and Cancellation

  • Subscriptions automatically renew every month unless canceled.
  • You can cancel your subscription at any time through your account dashboard or by contacting our support team at [email protected].
  • To avoid being charged for the next period, cancellation must occur at least 24 hours before the renewal date.
  • If you do not cancel in time, the payment for the next billing cycle will be processed automatically and no refund will be issued for partial periods.

Payment Method Requirements

  • You must maintain valid credit or debit card information on file for recurring charges.
  • You are responsible for keeping your payment details and contact information up to date at all times.
  • Your subscription is not usage-based. Charges apply regardless of how much (or how little) you use the Service.
  • After each successful payment, you will receive a payment notification by email. All invoices and receipts are available upon request.

In case your payment method fails (e.g., insufficient funds, expired card), we reserve the right to suspend or cancel your access to the Service until valid payment information is provided.

9. Payment Methods

Payments can be made with major debit or credit cards. All transactions are encrypted and secure. You are responsible for keeping your payment details current.

10. Offer Validity

All plans and pricing are available while displayed on the Site. Mobylocate reserves the right to update services, products, and pricing at any time without prior notice.

11. Warranties

While we make reasonable efforts to provide a reliable Service, we cannot guarantee geolocation accuracy or availability at all times. Consumer rights remain unaffected.

12. Responsibility

You confirm that you have lawful access to the number you attempt to locate and the person’s prior consent. Mobylocate is not liable for data loss or damage arising from use of the Service.

13. Security

Mobylocate implements reasonable security measures. However, no system is fully secure. You must report any unauthorized access to [email protected].

14. Subscription and Reimbursement

Trial and Subscription Period

Access to the Service begins with a 48-hour trial period for a one-time fee of €1.29. After this trial period, unless the subscription is canceled within that time, your plan will automatically convert to a monthly subscription at a rate of €34.90 per month.

The subscription will renew automatically every month for the same amount and period, unless canceled in accordance with these terms. By not canceling before the end of the trial, you expressly authorize Mobylocate to charge the monthly subscription fee to your registered payment method.

Cancellation

You may cancel your subscription to the Service at any time through your user account or by contacting our support team at [email protected].

If you cancel your subscription, you will continue to have access to the Service until the end of your current billing cycle. No further charges will be applied after the cancellation is processed.

Refund Policy

To the extent permitted by law, all payments are non-refundable, and we do not issue refunds or credits for any partial subscription periods.

However, we value customer satisfaction. In certain circumstances, and at our sole discretion, we may issue a refund on a case-by-case basis. Eligibility for a refund may depend on several factors, including the time elapsed since the transaction and usage of the Service.

  • Refund requests must be made within 30 calendar days from the date of payment.
  • If you used the Service during the trial period and did not cancel before it ended, resulting in a full monthly charge, you will generally not be eligible for a refund.
  • If you continue to use the Service after being charged, this will be considered an active subscription period and no refund will be issued.
  • Mobylocate reserves the right to issue refunds at its discretion in exceptional cases.

How to Request a Refund

To cancel your subscription or request a refund, you can:

  • Log in to your Mobylocate account and manage your subscription directly from your dashboard, or
  • Contact our support team by email at [email protected].

Failed Payments

If the credit or debit card you provided is declined, has insufficient funds, or expires, your account may be automatically suspended or canceled at that time. Access to the Service will be restored only once valid payment information is provided and the payment is successfully processed.

15. Withdrawal Rights

By accessing digital content upon subscription, the right of withdrawal does not apply once service delivery has begun.

16. Modifications and Severability

Mobylocate reserves the right to modify these Terms and Conditions. If any part is found invalid, the rest remains in full effect.

17. Dispute Resolution

Any claim, controversy, or dispute arising out of or related to these Terms and Conditions or your use of the Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

You agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in Delaware, United States. By using our Services, you consent to the personal jurisdiction of such courts and waive any objection to venue or forum.

Before initiating formal proceedings, both parties agree to attempt in good faith to resolve any dispute informally. If a resolution cannot be reached, either party may pursue legal action as described above.

18. Contact

For questions or complaints, please contact: